To disable a user's account you will need to log in to Trella Admin.
Logging in to Trella Admin
Summary
| There are three ways to get to Trella Admin Tools for the Trella platform: | |
| 1) Navigate to Admin.TrellaHealth.com and log in using your Trella CRM login credentials. | |
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2) Log in to Trella Insights On the "Choose Application" page, click the Admin button. Image at right |
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3) From within Trella Insights. Click on the small menu dropdown at the top of any page, then click on the "Admin" link. See image at right. |
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Following any of the three options above, Trella Admin tools will open - at right. Click on the "Users" button. (Users is the default page.) |
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 For options 2 and 3 above, you might need to provide your login credentials again. |
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To disable a users account
In Trella Admin, on the Users page, click on the pencil icon 
to the left of the user's email address (see image).
In the dialog box that opens, scroll down until you see the "Enabled" checkbox.
Click on the checkbox to remove the check.
Click on the "Save" button at the bottom right of the dialog box.
The user's account is disabled.
To re-enable the same user's account, follow the same steps but turn the "Enabled" checkbox on.