Disabling a User

To disable a user's account you will need to log in to Marketscape Admin.

Logging in to Marketscape Admin

Summary

There are three ways to get to Marketscape Admin Tools for the Marketscape platform:
1) Navigate to Admin.TrellaHealth.com and log in using your Marketscape login credentials.
2) Log in to Marketscape Insights On the "Choose Application" page, click the Admin button. Image at right
3) From within Marketscape Insights. Click on the small menu dropdown at the top of any page, then click on the "Admin" link. See image at right.
Following any of the three options above, Marketscape Admin tools will open - at right. Click on the "Users" button. (Users is the default page.)
For options 2 and 3 above, you might need to provide your login credentials again.

To disable a users account

In Marketscape Admin, on the Users page, click on the pencil icon to the left of the user's email address (see image).

In the dialog box that opens, scroll down until you see the "Enabled" checkbox.

Click on the checkbox to remove the check.

Click on the "Save" button at the bottom right of the dialog box.

The user's account is disabled.

To re-enable the same user's account, follow the same steps but turn the "Enabled" checkbox on.