Overview
Marketscape CRM is a powerful tool used to help managers and their marketing teams quantify and enhance their marketing strategies. Within the CRM there are two ways to keep track of marketing activities: events and tasks.
For more information on using tasks, see Tasks on Mobile and Tasks on Web.
When should I use what?
While each agency and their marketing methods are unique, tasks and events have different uses.
Events
Events are meetings with a place to associate attendees, contacts, and accounts.
- As an account executive, I would like to be able to schedule meetings within the CRM so I can track marketing efforts to maintain or grow a referral source.
- As a manager, I'd like to be able to monitor marketing effort to be able to identify areas of improvement or celebration in relation to growing a referral relationship.
Tasks
- Tasks are things to get done to support events.
- As an account executive, I would like a tool that allows me to jot down activities that need to be completed to support my referral sources, patients, or meetings.
- As a manager, I'd like to be able to monitor non-meeting activities that support or take away from my rep's time in the field to maintain and grow relationships with referral sources.
Feature Comparison:
Feature |
Events | Tasks |
Schedule with date and time |
|
|
Associate accounts |
X |
|
Associate contacts |
X |
|
Associate users |
X |
|
Managers create on behalf of user |
X |
X* |
Can complete |
X |
X |
Timestamps for date added |
X |
|
Timestamp for completed date |
|
X |
Delete |
X |
X |
Confirmation Message When Deleting |
X |
|
Prep Notes Section |
X |
|
*On Mobile Only
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