After assigning accounts and contacts, it's important to make sure that all contacts are associated to an account. When a marketer visits a facility, they may not see the same contact every visit, or talk to the same person on every call. Associating contacts to an account will ensure that notes from any event with a contact associated to the account will be visible when viewing the Account Details. This also allows contacts to be easily added to events, associating those notes to the individuals that the marketer connected with during the call or visit.
The training videos for this content are missing. For assistance with associating accounts and contacts, please make contact with your Customer Success Manager.
In the next module, users will start putting events on their calendar.
Quick Start Guide:
Step 2: Building a Book of Business
Step 3: Associating Accounts and Contacts
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